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Frequently asked questions

Can't find an answer? Contact us and we'll help.

What warranty do devices have?

An official one-year warranty, two years on some models.

Do you take old phones in trade?

Yes, we value your old device and take it off the new one.

How can I pay?

By card online, bank transfer or cash to the courier.

How do I track my order?

When the order ships you get an SMS with a tracking link.

Can I return an item?

Yes, within 14 days if the item is unused and in its packaging.

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